FAQ’s
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What is the lead time for wedding parties?
We recommend booking a consultation 7-8 months prior to your wedding day.
Ideally we would like to fit your party for size 6 months prior to your wedding.
Your final appointment would be for alterations which are booked for 6-7 weeks prior to your wedding day.
The lead time is flexible however to ensure we can order the suits/sizes required we ask that you book in as close as possible to the above.
Do I need to make an appointment?
No, you don't need an appointment and are very welcome to pop into store any time during our opening hours.
Please note however we can get very busy at weekends due to booked appointments which do take priority. Therefore if you do just pop in and we have appointments running there could be a wait for assistance/a changing room.
In view of this, although you don't require an appointment we would strongly recommend booking.
What happens during an appointment?
This depends on which appointment you are booked in for.
CONSULTATION - this is the first appointment where you come into store and have a look/try on of the styles on offer. You will have a dedicated member of staff to guide you through and assist with colours, fit and what style would work with your theme.
We ask that a max of 3 people attend this appointment to keep focused on what the bride & groom want for their wedding. Additional people can attend but please let us know prior to your appointment.
This appointment is booked for 1 hour.
INITIAL FIT - this is when your group come in and we fit each person for size. This is when you order your suits and pay for them. The order is then placed with the relevant brand for the sizes required.
ALTERTIONS FIT - your group attend this final appointment to put their suits on and for us to make note of what alterations are required for the perfect fit
What is my size changes?
Your suits are ordered based on the sizes noted during your initial fit which is around 6 months prior to your wedding.
We ask that you remain as close as possible to the weight/size you were during this fitting.
We are able to accommodate a little weight loss/gain with alterations and we are happy to swap for sizes that we stock.
If a completely different size is required due to shape change there will be additional costs added for this
When do I collect my suits?
Once you have been in for your alterations appointment - around 6-7 weeks prior to the wedding we provide you with an ESTIMATED return date from our tailors.
This date is when your suits are due back from the tailors to us and are not necessarily the date when they will be ready.
We aim to have your suits back with us 3 weeks prior to your wedding. Once back with us your suits will then be steamed, allowed to dry then placed in plastic suit wrap.
If you have purchased suit bags from us they will be put in these ready for collection.
Once they are ready we will contact you and arrange a date for collection.
Does my whole wedding party need to come back after the alterations appointment?
People who have had standard work will not need a further fitting in store - those suits can be collected by the groom and tried on at home.
There are occasions when additional fittings are required to check alteration work due to the alteration being more complicated however this will be discussed with the individual concerned in required.
What if I have taken my suit and I feel more work is needed?
We aim to have your suits ready around 3 weeks prior to your wedding. This timescale allows any further work to be done and ready in time for your big day.
We ask that when you collect your suits that everyone try them on as soon as possible to ensure they are happy with the work that has been completed.
Do we get suit bags?
Your suits are put in plastic suit wrap when ready to protect them.
You are welcome to purchase suit bags from us at an additional cost however they are not included in the price.
Are suits available for hire?
Our suits are for purchase only and not for hire. We offer competitive discount packages for groups and bespoke packages upon request.
Do you stock boys suits and accessories?
We stock a range of matching suit for adults and children and a selection of ties/bow ties.
We can also alter adult ties if required.
Are alterations included in the price?
Alterations are not included in the price and are to be paid for prior to being sent to the tailors. The cost for alterations depends on what work is required.
When getting the sizes needed will my party be fitted with the style I want?
Where possible we fit using the style/colour that you have chosen for your wedding. Unfortunately we cannot always guarantee having the sizes needed in stock however. In those circumstances we use an alternative colour from the same brand and the same fit
When is the payment for suits/alterations due?
You pay for your suits at the initial fit appointment. This is the appointment where we obtain the sizes required for everyone and your order is placed. You can either pay for your suits in full or take advantage of our half and half payment plan (half is paid at the initial fit and the remainder at your alterations fit along with any alterations costs).
Alterations are paid for at the alterations fitting.
Please note that the half and half payment plan is offered to wedding parties only and cannot be used in conjunction with any other promo.