In store terms & conditions

a)Customers are required to pay a 100% NON REFUNDABLE payment on the date of ordering their suits unless taking advantage of the payment plan in which case 50% needs to be paid at the point of ordering suits and the remainder at the alterations in addition to the alterations costs.

b)When purchasing a suit
from the rail rather than ordering 100% must be paid and the suit taken home on
purchase.

c) ALL ITEMS REMAIN THE PROPERTY OF FORT FORMALWEAR LTD UNTIL PAID FOR IN FULL and may not be removed from the premises until full payment is received.

d) Monies are NOT REFUNDABLE or transferable to other orders. Once goods are ordered you have no rights if you simply change your mind (Sale of Goods Act 1979).

e) Customers should retain
their sales contracts, and any other receipts as proof of purchase, and be sure to have read these TERMS AND CONDITIONS and fully understand the obligations
herein.

f) All items purchased
including suits and all accessories are non-returnable/refundable.

a)Customers who cancel their
sales contract are NOT entitled to a refund of ANY monies already paid up to and including the cancellation date. Please be aware that once suits are ordered minimum cancellation periods from suppliers apply to FORT Formalwear, and under NO circumstances can this be changed. Suit orders will still have to be paid for in FULL if the wedding is cancelled for whatever reason. Costs will still be incurred to the suppliers and to FORT Formalwear regardless of ANY circumstance.

b) For reasons of hygiene ALL
ACCESSORIES, including shoes, which have been removed from the premises once paid for cannot be refunded or exchanged.

c) Shoes ordered for sizing
must be tried on in-store so they can be exchanged in the condition received and within the time period set by the supplier if another size/style is
required.

a) At the time of ordering,
the customers body measurements will be taken. The customer’s order form will
state what size suit will be ordered.

b) After the sales order contract has been signed and order placed, FORT Menswear CANNOT AND WILL NOT
accept any responsibility in respect of any changes which may occur to the customers
body measurements along with any subsequent alterations fees that occur.

c) If a change in size has occurred at since the initial fit we will where we can exchange the size if it is available in store.  If the size is not
available to exchange in store and a size is to be ordered from the brand a fee will be added for the cost incurred in getting the required item short
notice – please note that it is not guaranteed the item will be in stock with the brand - if this is the case FORT Formalwear accepts no responsibility in not being able the supply the alternate size.

d) It is the customers
responsibility to communicate any significant changes to measurements as soon as possible.

e) Whilst suits can be taken
in by tailor, it is NOT recommended that a suit is taken in more than a maximum of 2 sizes as this will adversely change the style and fit of the suit.

f) Suits can be made slightly
bigger with alterations however please note that the options for this are limited.

a) FORT Formalwear cannot
provide an exact delivery date for orders. This is dependent on current demands and will vary between brands.

b) FORT Formalwear will be
able to give an approximate indication of a delivery month at the time of ordering, but this cannot be guaranteed and can change according to the brands commitments.

c) In the very unlikely event
that a suit delivery will not meet the intended wedding date, FORT Formalwear cannot be held responsible.

a) The purchase price of all suits and accessories EXCLUDES all costs in respect of alterations or fitting work
howsoever this service is provided.

b) Fittings and alterations
will not be carried out on any suit that is not fully paid for, under any circumstances.  If on a payment plan, the second payment is required at the alterations fitting along with the
alterations cost.

c) FORT Formalwear can recommend the services of a local tailors who provides independent alterations services (if the use of ours is not requested) but recommends that the grooms party undertake their own due diligence with regard tailor services. 

d) Customers of FORT Formalwear are not obliged to use the recommended seamstress for alterations, and any contract for fitting & alterations is wholly with your selected seamstress.

e) Payments for alterations
services are to be paid prior to any work being done.

f) The suit brands tack
pockets and vents.  These are left tacked however we can untack if requested.  Any
damage caused to the suits by way of individuals untacking their own pockets and vents is not the responsibility of FORT Formalwear.

a) FORT Formalwear can store
your suits free of charge.

b) when you collect your suit/s
you will have the opportunity to inspect the suit and check it is in acceptable condition.

c) once the suit/s is handed
over, full responsibility is handed over to the customer, and FORT Formalwear cannot be held responsible for any damage caused once the items are taken from the premises. 

d) All suits must be cared for
properly and handled with the correct care and attention. FORT Formalwear will
not be held accountable for issues with the suit/s associated with mishandling
or lack of care and attention when handling.

e) Suit bags are not included
in the price.  Suits are placed in
protective plastic wrap however suits bags can be purchased from us at a
separate cost.   We can place your suits in the suit bags ready
for collection.

f) If customers do not collect
their goods after 3 months of trying to make contact the contract will be deemed cancelled without any further notification and any monies paid will not be refunded.

a) FORT Formalwear will NOT be
liable for any event caused by circumstances outside FORT Formalwears’ control,
including, but not restricted to Acts of God, war, riot, terrorism.